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Retail Banking Country Snapshot: Indonesia 2016

, Published: Dec-2016
Report Code: VF0145CI    Report Format: Electronic PDF


Indonesia has a sizable segment that resembles a development stage similar to markets such as Malaysia. Consumers within this segment are very much like those in developed markets, whereby they embrace the convenience brought to banking by digital platforms and are sensitive about price. On the other hand, a significant proportion of the adult population still do not have a bank account. This highlights the massive opportunities that lie ahead in the Indonesian retail banking sector.


  • Verdict Financial’s “Retail Banking Consumer Insight: Indonesia 2016” reviews the retail banking sector in Indonesia, with a particular focus on the current account, savings, mortgage, and personal loans markets. It includes both market-level data and insight from our global Retail Banking Insight Survey.
  • The report offers insight into:- How consumers in Indonesia take out and use their financial products, and how this has changed in recent years.- Which providers dominate the current account, savings, mortgage, and loan markets, and what factors persuaded their customers to choose them.- The extent to which consumers are using online and mobile channels to research, take out, and use their financial products.

Reasons to Buy

  • Future proof your strategy with market sizing, forecasts, and analysis of key developments currently affecting Indonesia’s retail banking sector.
  • Target consumers with inside knowledge of their true behaviors and attitudes, with detailed analysis from our proprietary insight.
  • Learn about the impact new entrants and distribution channels will have on the market.