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Targeting UK Mass Affluents with Insurance

$1,295.00
By:
, Published: Jan-2017
The mass affluent population in the UK is growing, meaning the demographic is an opportunity for providers selling personal insurance. Mass affluents are more likely to be male, have higher household incomes, and be married compared to retail customers. The assets of mass affluents are higher value, making their insurance needs more complex. They have different lifestyles compared to retail customers, meaning they also have different insurance ne.....

UK Personal Lines Insurance: Distribution and Marketing 2016

$1,295.00
By:
, Published: Jan-2017
In the midst of an “insurtech” revolution, the personal lines distribution space faces a number of new challenges to the status quo and a raft of opportunities to better engage with customers. New approaches are perhaps most needed by a broker channel that needs to find a reinvigorated sense of its unique benefits, as it has slipped behind the direct channel for share of business. The future of the banking and retail/affinity channels meanwhile d.....

Insurtech and Customer Services: Lessons for the Incumbents

$1,295.00
By:
, Published: Jan-2017
The emergence of insurtech has been fueled by new digital capabilities and Internet of Things (IoT) devices that are reducing costs, changing systems and processes, and enhancing the consumer experience. From an industry burdened by outdated systems and paper-based operations, the insurtech space has emerged as one of the largest innovation ecosystems globally in 2016, and is set to modernize the industry in the years going forward. It has taken .....

Consumer Payments Country Snapshot: New Zealand 2016

$3,450.00
By:
, Published: Dec-2016
The New Zealand market is small, and less densely populated outside of Auckland, making it challenging to service. It is thus essential that digital channels form the basis of issuers’ strategies. At the core of the payment market is consumers’ embrace of debit cards and EFTPOS, which has been the main driver behind the growth in all non-cash payments. It is a highly mature market in terms of card penetration, although consumers appear to struggl.....

Retail Banking Country Snapshot: Malaysia 2016

$3,450.00
By:
, Published: Dec-2016
Malaysia is a mature market, albeit still developing in many aspects. Our research shows that the country’s consumers are very similar to those in developed nations in terms of embracing the convenience brought to banking through digital platforms – and banks in Malaysia have been quick to act on this potential. With a healthy economy and a bright outlook over the next few years, the market presents significant opportunities for providers across .....

UK Consumer Credit 2016: Forecasts and Future Opportunities

$3,450.00
By:
, Published: Dec-2016
Consumer credit lending in 2016 will rise by 7%, but growth will slow over the forecast period, with balances outstanding reaching £292.5bn in 2020. Consumer confidence will maintain current demand, despite the uncertainty caused by the UK’s vote to leave the EU in June 2016. Strong competition is increasing the availability of credit but also weakening credit scoring criteria; consequently, there are signs that credit quality is deteriorating. A.....

UK Pensions Snapshot 2016

$1,295.00
By:
, Published: Dec-2016
The pre- and post-retirement markets have seen some of the biggest changes for a century in the last couple of years, and these are clearly translating through to a sales impact on pensions. Automatic enrolment will be the major driving force behind premium income growth over the next five years, outweighing any other combination of consumer trends and macroeconomic factors.

UK Travel Insurance: Distribution and Marketing 2016

$1,295.00
By:
, Published: Dec-2016
Financial services providers are beginning to establish a presence in the distribution of travel insurance policies. Many consumers are benefitting from being able to obtain a policy from their bank as part of a packaged feature with their current account. Convenience is an important attribute for modern consumers, and banks are beginning to take advantage of the fact that customers appreciate the ability to accomplish many of their financial pri.....

Wealth in Indonesia: Sizing the Market Opportunity 2016

$3,450.00
By:
, Published: Dec-2016
The Indonesian affluent market is small but is set for continuous strong growth. Indeed, the proportions of HNW and mass affluent individuals compared to its overall size are unremarkable, and it is only the strong growth rates that are predicted that make the market so attractive. Deposits account for a lower proportion than the regional average, while bonds continue to flourish. Outside of the onshore liquid market, local HNW individuals show s.....

Wealth in Russia: Sizing the Market Opportunity 2016

$3,450.00
By:
, Published: Dec-2016
The performance of the Russian liquid wealth market is driven by strong growth in the retail savings and investments market. Given the predominant allocation in deposits, year-on-year growth has depended primarily on GDP and wage growth, which in turn have been influenced by commodity prices. While HNW wealth is forecast to record a compound annual growth rate (CAGR) of 12.3% between 2016 and 2020, the rest of the country’s affluent population is.....

Retail Banking Country Snapshot: UAE 2016

$3,450.00
By:
, Published: Dec-2016
The UAE is overbanked with around 49 players, making it a fragmented and highly competitive market. Penetration is high and consumers are well informed and sophisticated, but the large number of expats in the UAE (over 90% of the population) creates unique requirements. Reputation is key, and customers favor established providers and traditional structures. Although online channels are gaining ground, awareness of fintech and peer to peer (P2P) p.....

Retail Banking Country Snapshot: Brazil 2016

$3,450.00
By:
, Published: Dec-2016
The Brazilian banking sector is highly consolidated, with a handful of large banks controlling a significant market share. Product ownership rates are high, particularly for current and savings accounts. Both younger and older age groups use branches often. Internet penetration in Brazil is low, and hence providers need to maintain a multi-channel approach or focus on specific geographical areas in the country. Consumers are generally conservativ.....

Insurance Competitor Profile: RSA 2016

$1,295.00
By:
, Published: Dec-2016
RSA Group is one of the oldest and largest commercial insurers in the world. RSA has divided its portfolio into three core regions: the UK and Ireland, Canada, and Scandinavia. RSA caters to a wide range of businesses, from SMEs to large UK-domiciled multinational companies. With its specialist expertise RSA supports companies in the marine and construction sectors, among others. RSA competes in the personal lines segment, primarily using its Mor.....

Retail Banking Country Snapshot: Denmark 2016

$3,450.00
By:
, Published: Dec-2016
Danske Bank and Nordea are the leading providers in the current account and savings account markets, with Nykredit dominating the provision of mortgages. Although branches remain the most important channel for acquisition, online – and increasingly mobile – are the main channels for ongoing interaction for both complex and routine tasks. Only a minority of consumers have used fintech providers to date, and peer to peer (P2P) lending has yet to ma.....

Consumer Payments Country Snapshot: Spain 2016

$3,450.00
By:
, Published: Dec-2016
The Spanish payments market was significantly impacted by the economic crisis. While the crisis affected banks’ reputations, it also accelerated their efforts to rejuvenate in order to regain the trust of Spanish consumers. CaixaBank, BBVA, Banco Popular, and Banco Santander are the leading players in this process. The Spanish economy has only recorded positive values since 2014, raising the employment rate and stimulating consumption. This has c.....

UK Private Motor Insurance: Distribution and Marketing 2016

$1,295.00
By:
, Published: Dec-2016
The purchasing preferences of private motor insurance customers have remained steady in 2016. Direct to insurer is still the most popular distribution channel. A presence on price comparison sites is also important, with customers using the channel both to research and purchase insurance. To contact their provider, most private motor insurance customers either purchase over the phone or online. Price is most influential when purchasing a policy, .....

UK Household Insurance: Distribution and Marketing 2016

$1,295.00
By:
, Published: Dec-2016
The direct channel remains the preferred way to purchase home insurance and has gained market share across all three products (contents, buildings, and combined) in 2016. The banking channel is also growing due to the improvement of the UK housing market, which has increased the capacity for mortgage providers to cross-sell insurance. Brokers are losing share as more customers want to purchase independently online. Retailers have also lost share,.....

Australian IFAs, Investment Managers & Platforms 2016

$3,450.00
By:
, Published: Dec-2016
Financial advisors are a key distribution network for retail investors in Australia. All investment product manufacturers need to understand the priorities and criteria that advisors use to select their investment partners and platforms. As almost all advisors use a platform to manage their client assets under management (AUM), understanding why certain platforms are more favored than others is crucial.

Retail Banking Country Snapshot: Indonesia 2016

$3,450.00
By:
, Published: Dec-2016
Indonesia has a sizable segment that resembles a development stage similar to markets such as Malaysia. Consumers within this segment are very much like those in developed markets, whereby they embrace the convenience brought to banking by digital platforms and are sensitive about price. On the other hand, a significant proportion of the adult population still do not have a bank account. This highlights the massive opportunities that lie ahead in.....

Retail Banking Country Snapshot: Turkey 2016

$3,450.00
By:
, Published: Dec-2016
Turkey has a growing financial services market, enlivened by the innovative approach traditional banks have taken. Ownership of key financial products is widespread, with consumers favoring local providers that have a good reputation. Fintech providers are widely known in the country, though the traditional banks have developed advanced online and mobile services. Usage of branches for more complex interactions endures, though usage of online and.....

UK Pet Insurance: Distribution and Marketing 2016

$1,295.00
By:
, Published: Dec-2016
2016 saw the UK’s supermarkets and major retailers confirm their role in the distribution of pet insurance, with a significant proportion of consumers now seeking alternative channels to obtain their policies. While many pet owners still prefer to approach their insurer directly, supermarkets and retailers are benefiting from those who value convenience and the opportunity to purchase insurance cover at the same time as other products. Much of th.....

Consumer Payments Country Snapshot: China 2016

$3,450.00
By:
, Published: Dec-2016
China represents a mature payment card market in Asia, with over 5 billion payment cards in issue. Despite a high card-per-customer ratio China is expected to see mild growth in both card numbers and the value of transactions, as mobile has become the payment mechanism of choice in the country. China UnionPay is the fastest-growing card scheme in China, claiming a more than 90% market share in 2015.

Consumer Payments Country Snapshot: India 2016

$3,450.00
By:
, Published: Dec-2016
The second largest consumer market globally, India remains a cash-driven economy. However, digital payments will see growth in the Indian market, and are forecast to overtake cash transactions by 2023.The key opportunity is the digitization of payments – if they are as easy to use, convenient, and secure as cash then they will contribute to the growth of financial inclusion in the country. The main factors that will play a significant role in the.....

2017: Trends to Watch in Global Wealth Management

$5,250.00
By:
, Published: Dec-2016
The wealth management industry has been undergoing transformation since the financial crisis, and 2017 will be another year marked with changes to business models and the way providers interact with clients. Many trends observed in 2016 will continue over the next 12 months, with regulation and its costs affecting the financial performance of competitors, and market volatility (often fueled by surprising turns in the geopolitical landscape) keepi.....

Retail Banking Country Snapshot: Italy 2016

$3,450.00
By:
, Published: Dec-2016
The market for financial products in Italy is less concentrated than in other countries. With the exception of Intesa Sanpaolo and UniCredit, few providers have a significant market share. Across all products, the branch is still the key acquisition channel, although online is making inroads in the savings market. Mobile banking is still in its infancy, although a few providers are introducing mobile onboarding, and high smartphone ownership rate.....